Privacy & Policy

What information is collected?

The following information may be collected when you do business with Nfill3D:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies that are collected see the List of cookies section. Nfil3D only collect the information given by you. This data is essential to make sure the orders placed with Nfil3D , either through the webshop or directly as a B2B customer, are being handled, processed and shipped as efficient as possible.

How the information is used?

Nfil3D uses the data to initially complete orders and for its own marketing purposes. These marketing purposes will all be related to 3D printing and originate from Nfil3D . At no point will Nfil3D sell or give away data to a third party for marketing (or any other) purposes. Nfil3D

will also not buy or handle private data supplied by third parties without the explicit consent of the person or company involved.
The information collected is required to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Information may be used to improve our products and services.
  • Periodically promotional emails may be sent about new products, special offers or other information which you may find interesting using the email address which you have provided.
  • From time to time, you can be contacted to provide information for market research purposes. This will be done by email. The information used can be used to customize the website according to your interests.

Security

As a mostly online platform, Nfil3D is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, suitable safeguards have put in place (high end software, anti-virus software, password protected accounts, access to information only limited to specific employees at Nfil3D , etc.) to ensure the information you have provided is being handled in a safe way.

Sharing data

Data is entered into systems from certain selected partners. These partners include (but not exclusive to) DHL for shipping, Paypal and Googlepay for payment processing, .

When contacted directly by email, FibReel may share data with its partners if this is necessary due to previous agreements or if this is in the best interest of the customer.

Example 1: A school wants to purchase filaments, but can only source locally – we will then share the information with a local reselling partner.