Term & Conditions


  • These terms and conditions apply to all offers and all agreements regarding the orders of nfil3D.
  •  In addition to these General Terms and Conditions, explicitly defined Additional Terms and Conditions may apply to certain services and/or products. There would be deviations between the General Terms and Conditions and the Additional Terms and Conditions, the Additional Terms and Conditions will prevail over the General Terms and Conditions, unless explicitly stated otherwise.
  •  If any provision of these terms and conditions are invalid or invalidated, the other provisions of these General Terms and Conditions will remain in full force of FibReel and its contracting party will enter into consultation for the purpose of agreeing on new provisions to replace the invalid or invalidated provisions, where the objective and meaning of the invalid or invalidated provision are considered as much as possible.
  •  Deviation of these General Terms & Conditions is only possible after explicit confirmation by FibReel in writing, in which case the other provisions of these general terms and conditions will remain in full force.

2. Offers and Agreements

  • Offers or quotations should be regarded as an invitation to the potential buyer to make an  offer. FibReel is in no way bound to such matters, unless explicitly confirmed in writing. Acceptation of the invitation by the potential buyer to make an offer counts as a valid offer and leads only to an agreement in case of fulfilment of the following aspects of this article.
  •  Specific offers are valid as long as the stock permits.

3. Payments

  • Nfil3D  is permitted, in case of untimely payment by the buyer, to directly dissolve the agreement or delay the delivery to the moment that the buyer has completed his payment duties, including the payment of due interest and other costs.
  •  The costs, both in and out of court, caused by non-fulfillment, late fulfillment or improper fulfillment of the obligations of the buyer, are payable by the buyer.


4. Delivery and Delivery Time

  • Orders are shipped to the delivery address noted in the buyer order. For international orders, buyer is also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt.
  •  Immediately after the goods have been delivered, the buyer bears the risk for all direct and indirect damage that maybe caused to or by these goods or components. The buyer also bears the risks of transportation from the moment of delivery. Buyer is responsible for filing any claims against carriers for damaged and/or lost shipments.

5. Revoke Right

  • The buyer may exercise his revoke right within seven (7) working days after delivery of the product, without penalty and without stating reasons. The buyer can claim guarantee provisions only when the product and the packaging are returned within this period in original, complete, undamaged and unused conditions. All sent documentation, proof of guarantee and packaging materials should be included in the return delivery.
  • FibReel is never liable for any damage, theft or loss of the product or packaging during the return delivery.
  • The costs of the return delivery of the product are for the buyer.
  •  In case the buyer exercised his revoke right as mentioned in the previous articles, FibReel will have to reimburse the cash value of the delivered goods within thirty (30) days after the products have returned to FibReel.